Principles and Practices for Creating Systems Reform in Urban Workforce Development GCP-99-2

Joan Fitzgerald 
Associate professor in the College of Urban Planning and Public Affairs and a faculty fellow at the Great Cities Institute.

This brief provides advice for state and local governments as they define their One-Stop Employment Centers and broader workforce development systems.  Seven principles are developed to provide a framework for analyzing how to create systemic reform in urban workforce development. The principles identify several key issues that will have to be addressed in thinking through systems change, including the role of various stakeholders, accessibility, the role of intermediaries in coordinating services, curriculum, and performance accountability.

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